Wikipedia prompt update on Sarah Murdoch’s profile!!

September 30, 2010 at 8:45 am (Uncategorized)

This is just to show how amazing and fast Wikipedia can be regarding profile updates on famous people. I just wanted to share this based on the Australian’s Next Top Model. Not long after this mistake was made on public TV, someone straight away updated Wikipedia under the profile of Sarah Murdoch.

http://en.wikipedia.org/wiki/Sarah_Murdoch

So interesting!!

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Apart from Social Network benefits….

September 30, 2010 at 5:27 am (Weekly Activities)

Apart from Social Network benefits

Some of the risks of organisations using social networks include identity theft, data leakage, cyber bullying etc. But again, having a clear policy in place for internal use can minimize most of these risks. It all depends on the tool used, but if it is an external tool, there are always security issues involved that should be considered even before implementing the tool among employees.

The number of benefits in organisation using social networking tools just continues to increase where sometimes questions like these arise; Will it ever end? How far will it go? What is next??

This video called The Fate of Social Networks is with the CEO of Sometrics, a company that is keeping social networks alive.

My Facebook experience

I was a frequent Facebook user for almost 2 years now but I recently closed it. It started off well and I became very active to an extend that I was using it and checking it more than 10 times a day. The use of Facebook for me was mainly for family and close friends, but then it started getting out of control and became super crowded. I did found many benefits of using it such as, sharing my personal activities and fotos with my family and close friends but before I realized I had almost 200 friends that never really communicated with at all. There were also the risks of exposing your fotos to the world through your family and friends. Although Facebook has its privacy policies, there is very limited action they can do if a complete stranger copies your information and creates a new identity claiming they are you.

I decided to close my personal account and I’m considering in using another social network tool where I can limit my information and perhaps also limit the people I interact with not only for my personal, but also for my professional benefit that can support me in my future careers. I still think Facebook is a great tool but my mistake was not being aware of the risks involved such as privacy issues and also the fact that it can become an addiction and take too much of your time if you can’t control your priorities 🙂

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Too young to use wikis??

September 20, 2010 at 6:22 am (Weekly Activities)

6 year old boy engaging with wiki already??

Just wanted to share something I found while doing some research for our assignment (web 2.0 in education). A 6 year old Australian boy already using wikis!!! This website explains the advantages and disadvantages of wikis in schools and also provides other very interesting links. Check it out!!

Is this an advantage or a disadvantage to children this age? What are your thoughts??

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Is wiki the same as Google Docs?

September 20, 2010 at 6:16 am (Weekly Activities)

 I’ve been using google docs and for a moment I confused myself deciding on whether google docs is considered as a wiki…….any thoughts?? My experience in using google docs so have has been very beneficial. Being familiar with the tool has always been an advantage. The way we can edit documents posted by our lecturer, allows and encourages students to participate and engage on different topics. Something I still find difficult is tracking the changes and the authors of those changes. As an example, in our class, we can make changes at a particular document at anytime but I can’t see or identify who did what unless they remember to add their name or write a note. But apart from that, it this tool have assisted me in ways that i can use more time for other tasks instead of meeting face to face with team members 🙂

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Wikis in requirement management

September 20, 2010 at 6:01 am (Weekly Activities)

Apart of from the common wiki benefits, there are other benefits from requirement management point of view explained by Adriana Beal such as Incentive for stakeholder participation, Support for more consistent documentation, Improved search and traceability, support for baselining and versioning requirements, support for collaborative requirements review, and support for requirements management. More information on these benefits can be found here
 

Wiki addiction??

 

Although there are more advantages mentioned about wikis, in my opinion, the only disadvantage of implementing a wiki is confusion. There are a lot of confusion and very high expectations that by implementing a wiki or any other web 2.0 tool, problems will be fixed. Unfortunately most of the times is more about the type of learning opportunities the tool can bring to the organization. From different cases that I read, organizations that didn’t succeed with the use of web 2.0 tool was because they understand that the tool is only an enabler to reach the solution.

Another aspect of wikis that has been done and I think should encourage other organizations to so is the WIKI USE POLICY. A very good example can be found on this link about well set and structured policy on wikis from The Future of Museums and Libraries

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Gov 2.0

September 12, 2010 at 5:49 am (Weekly Activities)

Gov 2.0

http://www.cloudave.com/1257/gov-2-0-city-of-manor-taps-citizens-ideas-for-improvement/

I think we all agree that it will be a challenge in introducing web 2.0 in the government.

Below are some links from a friend of mine that is thinking on doing her PhD in Gov 2.0.

I hope you can find these sources interesting and helpful for your assignment.

http://www.gov2summit.com/gov2010 (video)

http://public.resource.org/currents/

http://www.metagovernment.org/wiki/Related_projects

http://government20bestpractices.pbworks.com/

The link below is very interesting. It has names of different departments and agencies in Australia using web 2.0 tools. In each of these departments, there is the tool used, its objective, results of its used, lessons learned and the direct contact person on the matter.

http://government20bestpractices.pbworks.com/Australia

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Micro-Bloggin in organisations

September 12, 2010 at 4:42 am (Weekly Activities)

http://www.flickr.com/photos/shareski/2871947678/

Micro- Blogging has become the new way of informing people what is basically on your mind. What are you doing, what are you planning to do or even just or opinion on anything.

Generally, companies have been using blogging to share and comment on topics within the organisation. Micro-blogging has become more powerful in terms of straight to the point comments or ideas. As mentioned in a very well structured blog by Dan Pontefract , micro-blogging can support leaders in organizations. How exactly can this be done?

As I learned from one of my units on Project Management (INN500), project managers and team managers tend to push employees to make sure the work is done, however, leaders should pull employees. Again refereeing to Dan Pontefract ‘s blog, there are five ways micro-blogging can assist leaders in organicastions. Out of these five, three really got my attention. These were Better understanding of what is going on in the organization across many teams & projects , Seeking opinion before decisions are made and Driving engagement and the feeling that everyone’s opinion matters. These are facts that many leaders in organization fail to do and something that micro-blogging can minimize if not only used but also encouraged by top management.

Another example of the use of micro-blogging is through education. Just like another community, teachers have been using this tool to create smaller communities where they can share and receive feedbacks on areas relevant to them. According to this blog http://blog.shoutem.com/2009/03/22/microblogging-in-education/ , there is a tool called ShoutEm that focuses on getting students and teachers more engaged by sharing more information and encouraging student to participate and give their opinion on specific topics. This tool is very similar to Twitter in which allows teachers and students to create and follow other users based on their interest.

Micro-Blogging

http://www.internetmarketingdelhi.com/email-marketing-delhi-how-email-marketing-pros-cons.html

 There are several advantages for organisations using micro-blogs.

Customer Community Engagement is a benefit that has been proven very successful in the business industry.  How has this tool been useful? Customers feel more important and not only looked after but also cared about. This tool supports customer’s needs by providing them another way to communicate their level of satisfaction on products or services companies provide. Also as mentioned in the lecturer, companies benefit by using comments and feedbacks from customers to improve and correct their level of services.

A disadvantage of micro-blogging to organisations, could be that if there is a problem with a customer and it has reached a level that is extremely hard to settle, the company’s reputation can be not only heavily but promptly affected. I guess this could be turned into a benefit if the company can quickly fix the problem but if not, it can become more complicated and affect the company’s reputation.

What is are your thoughts on this matter?

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INB(N)346 as the chosen organization

August 23, 2010 at 3:21 am (Weekly Activities)

Having our INB/N346 class as the chosen organization, with the intention of teaching students and encourage them to go beyond the materials and online activities, there would be legal risks to be considered. However the only risk I can think of at the moment is reputation. Although we would expect to have most if not all students actively and positively engage during the class, there could be students tweeting not so nice things about the class using the unit code as a tag. This could be bad for the reputation of the unit affecting also the reputation of the lecturer and the university.

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Burger King & Facebook (Conflict of Interest)

August 23, 2010 at 2:58 am (Weekly Activities)

Burger King is considered one of the top 5 companies using social media tools to improve their services. As a global chain of hamburger fast food restaurant (http://en.wikipedia.org/wiki/Burger_King), they intend to continue expanding their fast food services around the world in order to increase and keep their customers satisfied. For this to happen, it is essential that BK improve their marketing techniques. As mentioned in this website, http://mashable.com/2009/02/06/social-media-smartest-brands/

They first started with whoppervirgins.com, then entered the social space with the “sacrifice ten friends” facebook application. The campaign quickly went viral and was adopted by over 20,000 users, sacrificing 200,000 friends for free whoppers.

Sadly, the application was shut down as quickly as it started by Facebook, citing privacy concerns. Regardless, the application was beautifully built and the idea was perfect. Burger King built in the ability to share it, the incentive to use it, and added just enough humor to make the campaign a hit.

Although this company encountered several benefits in using social media like Facebook, there were legal implications from the social media tool that made the application to shut down.

This can be taken as an example of conflict of interest between BK and FB. Although BK was trying to use this social media tool for their marketing strategy in order to increase their number of customers, their interest contradicted with FB’s privacy policy. By doing this, while BK clients would increase, FB users would decrease. More interesting news about this fact can be read in this site http://mashable.com/2009/01/09/whopper-sacrifice/

BK can also be seen as a company that defamed a social media tool for their own interest. This can also be bad for BK’s reputation and cause precaution for other social media tools to make sure their objectives are not compromise by another company.

I think FB made the right decision to shut down the application however, I believe that if FB had clear and proper policies in place, the chances of companies doing this would be less.

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Social Media Law

August 16, 2010 at 10:35 am (Weekly Activities)

Where is the boundary between WORK LIFE & PERSONAL LIFE?

Very interesting guest speaker on Social Media Law.

In my humble opinion, i think we are way to far in reaching an agreement on the boundary between these two areas. Based on so many cases from several social tools, problems have arise due to the misinterpretation or the limitations on personal life and work life.

The worst thing and somehow scary is that, it is happening everyday everywhere and there is not much we can do simply because it is almost impossible to control and judge what is published online.

Although I’m still confused on Social Media Law, it was very interesting to hear that there are lawyers working on this matter 🙂

This is definitely something i will take with me for my next job. I think many organisations are not aware of the potential damage the misuse of social media tools can bring to the reputation of their organisation. I also found very useful knowing the first thing to do if anyone defame you or any organisation you are working on.

Dont just click on the report button…..take legal action 🙂

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